Greenacre Formal Complaints Issued.

 

This page documents formal complaints submitted against Greenacre School and the Special Provisions Partnership for their failures, misconduct, and safeguarding breaches.

Why This Page Exists:

To ensure full transparency regarding complaints lodged against Greenacre.

To track their responses (or lack of response) to serious concerns.

To highlight patterns of misconduct, obstruction, and safeguarding failures.

Every complaint listed here is backed by evidence and submitted through official channels.

We will monitor how Greenacre and Wellspring handle these complaints, whether they address them properly or attempt to bullshit themselves out of it.

If complaints are dismissed unfairly or left unanswered, this will be escalated to regulatory bodies and legal proceedings.

This is not just about one case, this is about systemic issues that we believe affect multiple families. If you have had a similar experience, we encourage you to come forward.

Accountability:

Disregarded complaints strengthen the case for legal action to ensure compliance with the law. We will not allow Greenacre to coverup in the name of 'self-preservation' any longer.

 

LETTER RECEIVED FROM: Sarah Wilson (Special Provisions Partnership) 29/02/2024

MY BELATED REPLY TO: Sarah Wilson (Executive Principal) 01/02/2025

FORMAL COMPLAINT ISSUED TO: Sarah Wilson (Special Provisions Partnership) 01/02/2025

Dear Sarah Wilson,
I acknowledge receipt of your letter dated 29th February 2024.
However, I must formally challenge the claims made against me, as they are both misleading and an attempt to divert attention from the serious safeguarding concerns that were raised regarding my child.
Key Issues That Require Immediate Investigation.
Obstruction of a Parental Safeguarding Investigation:
  • On 20/02/2024, my child was reported to have sustained an unexplained bruise while under the school’s care.
  • As a responsible parent, I attempted to investigate how this injury occurred, as is my legal right under Section 3 of the Children Act 1989.
  • I requested to speak to classroom staff who were present on the day the bruise was noticed.
  • Emma Williams did not indicate objection to this request—but then covertly instructed staff NOT to cooperate.
  • This constitutes a deliberate obstruction of safeguarding transparency and must be investigated.
Failure to Follow Safeguarding Procedures
  • Instead of cooperating with me to determine the cause of the injury, the school immediately escalated to a social care referral.
  • No opportunity was given to the parents to investigate or provide an explanation.
  • This is an abuse of the safeguarding referral process and suggests that referrals are being used as a punitive measure rather than for genuine safeguarding reasons.
Misrepresentation & Retaliation Against a Parent Raising Legitimate Concerns
  • Your letter falsely portrays my actions as aggressive while failing to acknowledge the school’s role in deliberately escalating tension by refusing to cooperate.
  • Emma Williams’ deception was the cause of the frustration, not my conduct.
  • This is an attempt to discredit me as a parent and undermine my credibility in future safeguarding matters.
FORMAL REQUEST FOR ACTION:
1. An independent review of Emma Williams’ handling of this case to determine whether she deliberately obstructed a safeguarding investigation.
2. A full written explanation as to why I was denied the right to speak to classroom staff regarding my own child’s injury.
3. A formal confirmation that the school will not engage in retaliatory actions against me for raising legitimate safeguarding concerns.
4. A full disclosure of all internal communications (emails, meeting notes, memos, and instructions) regarding this incident.
If these issues are not properly addressed, I will escalate this complaint to:
1: The Local Education Authority (LEA) for safeguarding malpractice.
2: Ofsted for failure to adhere to parental safeguarding rights.
3: The Information Commissioner’s Office (ICO) for a GDPR data access request.
4: Legal action if necessary (will be considered as part of our Civil Injunction application against Greenacre School), to ensure transparency in this matter.
I expect a response within 10 working days outlining the steps that will be taken to investigate this matter.
Yours sincerely,
Mr ***** *******
(Parent of ****** & ***** ******)
 
PS: I have attached your original letter to this email for your convenience and it should be assumed I can back up any statement I make with evidence should you try to discredit me any further.
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